ScanFlow Support Center

Frequently Asked
Questions

Got a question about our QR menus or POS systems? We're here to help. Find answers to common questions about ScanFlow Sri Lanka below.

How does the ScanFlow QR Menu work?

The ScanFlow QR Menu allows your customers to simply scan a beautifully designed QR code stand on their table using their smartphone camera. They are instantly redirected to your dynamic digital menu without having to download any apps.

Can I update my menu items and prices myself?

Absolutely! Once you sign up, you get access to an intuitive admin dashboard where you can easily add, edit, or remove menu items, change prices, and even mark items as "Out of Stock" in real-time.

Do my customers need to download an app?

No app is required. Our digital menus run directly in the customer's mobile web browser natively. It's fast, secure, and hassle-free.

What if my Wi-Fi goes down?

The QR codes work with the customer's mobile data connection (4G/5G). However, we always recommend displaying your Wi-Fi credentials on the table stands for tourists or those with limited data.

Is there a limit to how many items I can add?

No, there are no strict limits on standard plans! You can add as many categories and menu items as you need to accurately reflect your business offerings.

How long does it take to get set up?

We can have your digital menu and QR stands designed, configured, and delivered within 3-5 business days from the moment you provide us with your menu content.